Job Description

Brown's Bay Resort is currently looking for experienced, energetic, self-motivated people to join our great team for the summer season!

Summary

As a Front Desk Receptionist, you will be the first point of contact for guests, providing exceptional customer service and ensuring a welcoming atmosphere. Your core skills in hospitality, guest services, and multi-line phone systems will be essential in managing check-ins and addressing guest inquiries. You will also utilize your typing and computer skills to handle reservations and maintain accurate records. If you possess premium skills such as being bilingual or multilingual, you will enhance communication with diverse guests, contributing to a positive experience at our establishment. Join our team to make a lasting impression on our visitors.

Some of the daily tasks could include but are not limited to the following

Answer phone calls to accurately deal with guest bookings Answer phone calls and multitask while navigating the reservation system Assist with office administration Proactively identify guests needs engaging in assisting in best possible way Help with booking guests activities, scheduling tours, suggesting adventure tourism for the surrounding area
Must:

Love working with people Demonstrate a commitment to delivering outstanding customer service Enjoy working in a busy, fast-paced environment while staying calm under pressure Have flexible hours Promote our business Have good problem-solving skills Clearly be able to communicate with co-workers and guests (verbal and written)
We are searching for the right person who is:

Outgoing with a positive attitude Proactive and self-motivated Sales oriented Dependable Detail oriented Computer literate with excellent typing skills
Join our rewarding, fun, hard-working crew in a vibrant Resort atmosphere and apply now!! Contact us by email, with a cover letter and resume.

We sincerely appreciate the time all candidates take in applying for this position, however, only those we feel are qualified will be contacted for an interview.

Job Types: Full-time, Part-time, Seasonal
Contract length: 3 months

Pay: From $20.00 per hour

Benefits:

Company events Discounted or free food Flexible schedule On-site parking Store discount
Flexible language requirement:

French not required
Schedule:

8 hour shift Day shift Evening shift Every Weekend Holidays Monday to Friday Morning shift
Experience:

customer service: 1 year (preferred)
Work Location: In person

Expected start date: 2025-07-16