Job Description

Front Desk/Reception/ Customer Service

Who are you?

You are passionate about your work and perform with a high level of energy, reliability and pride. Customers and coworkers alike look forward to their interactions with you. Your administrative work is thorough, organized and detail-oriented. You have a solid command of the English language and excellent communication skills. Your work experience demonstrates success in providing customer service and strong administrative support.

Job Summary

Provides a superior level of customer service to patients, enthusiastic greeting and assisting patients, answering phones, and monitoring text line

Checking in patients and processing all transactions including Direct Billing

Managing appointment bookings for patients

Responding to inquiries and helping clients with problems

Assists therapists with all inquiries, patient follow up

Opens and closes the facility

Performs a variety of duties including folding laundry, daily cleaning and refilling supplies or other duties as assigned

Providing administrative support under the direction and support of the administration lead

Job Type / Category

Day, evening and weekends including Sundays

Skills and Qualifications

Great customer service skills

Solid communication skills

Patient oriented and supportive attitude

Dedicated and trustworthy

Self starter, be able to function effectively with little direction

Must be able to lift up to 25 lbs

Time management skills

Calgary Muscle and Soft Tissue Clinic is a growing medical based therapeutic massage clinic, with a positive workplace culture. Our team is a solid group of dedicated professionals who strive to deliver the best care to our patients. If your desire and skills are to make a lasting impact on the quality of people's lives - we want to hear from you!

2 clinic locations Lincoln Park and Bowness

Must be available days, evenings and weekends.

Job Types: Permanent

Salary: $15.00-$16.00 per hour

Job Types: Part-time, Permanent, Casual

Pay: $15.00-$16.00 per hour

Expected hours: 10 - 20 per week

Benefits:

Flexible schedule On-site parking
Schedule:

Evening shift Every Weekend Monday to Friday
Work Location: In person

Expected start date: 2025-07-17