Job Description

M Studio Lounge is looking for a friendly, responsible, and detail-oriented

Front Desk Receptionist

to join our team. You'll be the first and last person our clients see -- and your role will help shape their entire experience.

Responsibilities:

Open and close the store (including end-of-day cash count) Greet and check in clients warmly Handle client bookings and rescheduling (in-person, phone, DMs) Process payments and manage the front desk POS system Address and resolve client concerns with professionalism and care Build positive relationships with clients and provide a welcoming experience Assist with social media by taking photos of nail sets and client work (with consent) Keep the front desk and waiting area clean and organized Support team with daily flow and customer service

Requirements:

Previous experience in reception or customer service preferred Reliable, organized, and a quick problem-solver Friendly, polished communication skills Tech-savvy (comfortable using booking systems and smartphones) Passion for the beauty/spa industry is a plus Weekend availability preferred

Location:

103-6888 Royal Oak Ave, Burnaby, BC
Part-time or full-time options available
Perks: Staff service discounts, team events, growth opportunities

Job Types: Full-time, Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 40 per week

Additional pay:

Commission pay Tips
Benefits:

Employee assistance program Flexible schedule On-site parking Store discount
Schedule:

8 hour shift Weekends as needed
Education:

Secondary School (required)
Experience:

Front desk: 1 year (required) Administrative experience: 1 year (preferred)
Language:

Mandarin (preferred)
Work Location: In person