We are seeking a friendly, organized, and sales-driven individual to join our team as a Front Desk Sales Representative. In this role, you will be the first point of contact for customers, providing excellent customer service while assisting with product inquiries, quotes, and sales support. You will play a key role in creating a positive customer experience and helping drive sales for our countertop products and services.
Responsibilities
Greet and assist customers in a professional and welcoming manner, both in person and over the phone.
Provide product knowledge and guidance on countertop materials, colors, finishes, and pricing.
Prepare and present accurate quotes based on customer needs and specifications.
Schedule measurements, installations, and follow-up appointments with clients.
Process sales transactions and manage customer records accurately.
Maintain showroom cleanliness and ensure product displays are appealing and up-to-date.
Collaborate with the sales, fabrication, and installation teams to ensure smooth project execution.
Handle customer inquiries, concerns, and issues with professionalism and efficiency.
Support marketing initiatives such as promotions, social media content, and showroom events as needed.
Skills
High school diploma or equivalent; additional education in sales, business, or design is an asset.
Previous experience in customer service, sales, or a similar role (preferably in the construction, renovation, or home design industry).
Effective communication and interpersonal skills , both verbal and written, are essential for success in this role.
Strong organizational and multitasking abilities.
Comfort with basic math for quotes and measurements.
Proficiency with MS Office and CRM systems (training provided if needed).
A positive, solution-focused attitude and willingness to learn.
Ability to learn technical product details and effectively convey them to customers.
Detail-oriented, organized, and comfortable working in a fast-paced, client-facing environment.
Job Type: Full-time
Pay: From $25.00 per hour
Work Location: In person
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