Job Description

Company Overview

Best Western Plus Country Meadows is part of Best Western International, the world's largest hotel family with over 4,000 hotels across more than 95 countries. Our hotel in Aldergrove, BC, prides itself on providing exceptional service and a welcoming atmosphere for all guests.

Summary

We are seeking a Front Desk Receptionist to join our dedicated team at Best Western Plus Country Meadows in Aldergrove, BC. In this role, you will be the first point of contact for our guests, ensuring a warm welcome and providing outstanding customer service throughout their stay.

Responsibilities

Greet and check in guests upon arrival with a friendly and professional demeanor. Handle guest inquiries and resolve any issues promptly to ensure satisfaction. Manage reservations and cancellations efficiently using hotel management software. Perform data entry tasks accurately to maintain updated guest records. Assist with administrative tasks such as filing and organizing office documents. Operate phone systems to handle incoming calls and direct them appropriately. Collaborate with other departments to enhance the guest experience.

Requirements

Proven experience in a front desk or receptionist role required. Strong organizational skills with attention to detail. Excellent communication skills, both verbal and written. Familiarity with data entry and office procedures is essential. Experience with QuickBooks or similar software is an asset but not required.
If you are passionate about hospitality and eager to provide exceptional service, we invite you to apply for the Front Desk Receptionist position at Best Western Plus Country Meadows today!

Job Type: Part-time

Pay: $18.85-$22.93 per hour

Expected hours: 16 - 32 per week

Benefits:

On-site parking
Schedule:

Evening shift Night shift On call Weekends as needed
Experience:

Front desk: 1 year (required)
Work Location: In person