Front Desk Manager

Welland, ON, CA, Canada

Job Description

Work Term: Permanent Work Language: English Hours: 40 to 44 hours per week Education: Bachelor's degree Experience: 2 years to less than 3 years

Work setting

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Rural area Relocation costs covered by employer Hotel, motel, resort General office

Tasks

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Develop and implement policies and procedures for daily operations Recruit and hire staff Supervise staff Conduct performance reviews Negotiate with suppliers for the provision of materials and supplies Conduct training sessions Negotiate with clients for the use of facilities Perform front desk duties Arrange for and oversee maintenance activities Enforce policies and procedures Address customers' complaints or concerns Assist clients/guests with special needs Establish work schedules Manage events Organize and maintain inventory Co-ordinate, assign and review work Requisition materials and supplies Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery Perform same duties as workers supervised

Supervision

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5-10 people Staff in various areas of responsibility

Certificates, licences, memberships, and courses

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First Aid Certificate CPR Certificate

Computer and technology knowledge

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MS Word Mac OS PeopleSoft Quick Books Central reservation system (CRS) MS Access MS Excel MS Office MS Outlook MS PowerPoint MS Windows Google Drive

Specialization or experience

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Specialized environmental skills and knowledge

Security and safety

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Criminal record check

Transportation/travel information

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Valid driver's licence

Work conditions and physical capabilities

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Fast-paced environment Work under pressure Tight deadlines Attention to detail Combination of sitting, standing, walking Standing for extended periods Large workload

Personal suitability

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Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Initiative Team player Accurate Interpersonal awareness Dependability Judgement Organized

Screening questions

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Are you authorized to work in Canada? Are you available for shift or on-call work? Are you available to start on the date listed in the job posting? Are you willing to relocate for this position? Do you have experience working in this field? Do you have the required certifications listed in the job posting?

Employment terms options

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Early morning Evening Shift

Employment terms options

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Flexible hours Morning Night On call Day Weekend

Health benefits

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Dental plan Health care plan Vision care benefits

Financial benefits

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Life insurance Mileage paid

Other benefits

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Free parking available Learning/training paid by employer On-site amenities Team building opportunities * Parking available

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Job Detail

  • Job Id
    JD3341917
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Welland, ON, CA, Canada
  • Education
    Not mentioned