Job Description

Job Summary

We are seeking a dedicated and organized Front Desk Manager to oversee the daily operations of our front desk area. This role is essential in providing exceptional customer service and ensuring smooth administrative functions within our office. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a commitment to creating a welcoming environment for clients and visitors.

Responsibilities

Manage front desk operations, including greeting visitors and handling inquiries with professionalism and courtesy. Oversee the scheduling of appointments and ensure efficient use of office resources. Maintain accurate records through data entry, filing, and bookkeeping tasks. Utilize QuickBooks for financial tracking and reporting as needed. Answer multi-line phone systems, providing customer support and addressing client concerns effectively. Assist with clerical duties such as typing, proofreading documents, and managing correspondence. Ensure the front desk area is organized, clean, and well-stocked with necessary supplies. Collaborate with other administrative staff to support overall office functions. Provide training and guidance to new front desk staff members as required.

Experience

Proven experience in a front desk or administrative role is preferred. Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace is essential. Experience with multi-line phone systems and strong phone etiquette is required. Previous experience in a medical or dental office setting is highly desirable. Strong customer service skills with the ability to handle inquiries professionally. Excellent organizational skills with attention to detail in data entry and filing tasks. Ability to work independently while managing multiple tasks efficiently. If you are a motivated individual looking to contribute to a dynamic team while enhancing your administrative skills, we encourage you to apply for this exciting opportunity as a Front Desk Manager.
Job Types: Full-time, Permanent

Pay: From $20.00 per hour

Expected hours: No less than 30 per week

Work Location: In person