Job Description

Overview

We are seeking a dedicated and friendly Front Desk Agent to join our team in providing exceptional service to our guests. The ideal candidate will have a passion for hospitality and a commitment to ensuring a welcoming atmosphere. As the first point of contact for guests, you will play a crucial role in creating a positive experience from check-in to check-out.

Duties

Greet guests warmly upon arrival and assist with the check-in process. Provide information about hotel services, amenities, and local attractions. Handle guest inquiries and resolve any issues promptly and professionally. Maintain cleanliness and organization of the front desk area. Collaborate with housekeeping to ensure rooms are ready for incoming guests. Process payments and manage reservations using hotel management software. Assist with administrative tasks as needed, including filing and data entry. Uphold high standards of hospitality and customer service at all times.

Experience

Previous experience in a hotel or hospitality setting is preferred. Familiarity with custodial or industrial cleaning practices is a plus. Strong communication skills and the ability to work well under pressure. A team-oriented mindset with a focus on guest satisfaction. Attention to detail and organizational skills are essential for success in this role. Join us in creating memorable experiences for our guests while working in a dynamic environment that values teamwork and excellence in service!
Job Type: Full-time

Pay: $17.20-$17.60 per hour

Benefits:

Casual dress
Work Location: In person