Job Description

Job Overview

We are seeking a friendy, dedicated and detail-oriented Front Desk Receptionist to join our team. The position is for covering Saturdays, except long weekends, and be available to help cover the occasional Wed or Friday and/or coverage for holidays or /and sick days as well. This role is crucial in providing exceptional patient service and administrative support within a medical or dental office environment. The ideal candidate will be responsible for helping with front desk operations, ensuring efficient patient flow, and maintaining accurate dental records.

Duties

Greet patients warmly and assist with the check-in process. Schedule appointments and manage the clinic's calendar effectively. Handle incoming calls using multi-line phone systems, addressing inquiries with professionalism and courtesy. Verify insurance information and perform insurance verification as needed. Maintain accurate patient records, including documentation review and filing of medical records. Process dental billing and coding. Utilize Powerpractice or similar software for patient management. Provide clerical support including typing correspondence, and maintaining cleanliness at the front desk area. Collaborate with dental providers, assistants and administrators to facilitate effective communication regarding patient care.

Skills

Strong understanding of dental terminology, dental billing processes. Proficiency in dental software, Powerpractice a plus. Excellent computer skills. Exceptional phone etiquette and customer service skills to enhance patient experience. Bilingual abilities are highly desirable to cater to a diverse patient population. Previous experience in a dental office setting is preferred; familiarity with clinic operations is advantageous. Strong organizational skills with attention to detail for accurate documentation management. Ability to work collaboratively within a team while managing multiple tasks efficiently. Join our team as a Front Desk Receptionist where you will play an integral role in delivering quality care to our patients while ensuring smooth administrative operations.
Job Types: Part-time, Casual

Pay: $17.85-$27.52 per hour

Expected hours: 4 - 10 per week

Benefits:

On-site parking
Work Location: In person