Job Description

Job Overview

We are seeking a highly organized and friendly Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for our patients and visitors, providing exceptional customer service while managing administrative tasks in a busy dental office environment. This role requires proficiency in handling phone systems, managing electronic medical records, and familiarity with dental terminology.

Responsibilities

Greet patients and visitors warmly, ensuring a welcoming atmosphere at the front desk. Answer incoming calls promptly and professionally, directing calls to appropriate staff members. Schedule and confirm appointments using Dentrix or similar software, ensuring accurate patient records. Maintain electronic medical records (EMR) by updating patient information and managing documentation efficiently. Assist in processing patient intake forms and verify insurance information as needed. Handle billing inquiries and coordinate with the dental team to ensure smooth office operations. Maintain cleanliness and organization of the front desk area to create a professional environment. Collaborate with other administrative staff to support overall office functions.

Skills

Strong knowledge of office procedures and front desk operations in a healthcare setting. Familiarity with electronic medical records systems, particularly Dentrix or Epic, is highly desirable. Proficient in medical terminology related to dental practices. Excellent communication skills, both verbal and written, with a focus on customer service. Ability to multitask effectively in a fast-paced environment while maintaining attention to detail. Experience with phone systems and administrative tasks is essential. A positive attitude and a commitment to providing exceptional patient care are crucial for success in this role.
If you are passionate about contributing to a supportive healthcare environment and possess the necessary skills, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist!

Job Type: Part-time

Pay: $18.00-$22.00 per hour

Education:

Bachelor's Degree (preferred)
Experience:

Dental receptionist: 1 year (preferred)
Work Location: In person