Job Description

Company Overview

We operate in the hospitality industry, providing exceptional guest experiences.

Summary

We are seeking a dedicated Front Desk Clerk/Night Auditor to join our team in Squamish. This role is vital in ensuring our guests receive outstanding service and support during their stay, contributing significantly to our mission of delivering exceptional hospitality.

Responsibilities

Greet and assist guests upon arrival and departure. Manage front desk operations efficiently, including check-ins and check-outs. Handle guest inquiries and resolve issues promptly. Maintain accurate records of guest accounts and transactions. Provide information about hotel services and local attractions. Ensure the front desk area is clean and organized at all times. Collaborate with other hotel departments to enhance guest satisfaction. Perform night audit duties as required.

Qualifications

At least one year of proven experience in customer service or hospitality roles. Strong communication skills, both verbal and written. Ability to handle multiple tasks in a fast-paced environment. Familiarity with hotel management software is a plus. Excellent phone etiquette and interpersonal skills. A proactive approach to problem-solving and guest relations.

Call-To-Action

If you're ready to make a lasting impact on our guests' experiences, we invite you to apply today and become part of our dynamic team!

Job Types: Full-time, Part-time, Permanent

Pay: $18.00-$21.00 per hour

Expected hours: 30 - 40 per week

Benefits:

Extended health care On-site parking Paid time off
Experience:

front desk/hospitality: 1 year (required)
Location:

Squamish, BC (required)
Work Location: In person