Job Description

Worldwide Furniture is a locally operated business for over 45 years. We\xe2\x80\x99ve become HRM\xe2\x80\x99s furniture store by providing a great selection, exceptional service, and incredible value year after year. We are looking to add a PT Front-Desk Associate to the team in Halifax (Bayers Lake). We expect this position to be 20-25 hours per week. The Front-Desk Associate is responsible for maintaining the day to day operations of administrative activity within the store as well as providing and maintaining superior customer relations. Job Responsibilities

• Responding promptly to customer inquiries \xe2\x80\x93 in phone and in person
• Directing calls through the network
• Providing support to sales staff as needed
• Receiving and issuing customer payment
• Performing closing procedures;
• Working closely with Service Coordinator to ensure store service issues are dealt with promptly \xe2\x80\x93 following up with customers to schedule parts; scheduling exchange scheduling exchange orders.
• Managing customer expectations regarding delivery and service issues;
• Reviewing order schedule daily to prevent delivery/pick up issues;
• Ensuring financing programs are sold accurately and processing
• Other administrative duties as required.

Requirements: Skills and Knowledge:

• Passionate about customer service;
• Strong organizational skills with the ability to multi task and prioritize effectively
• Positive attitude, team-oriented.
• Effective problem-solving skills;
• Excellent attention to detail;
• Strong computer skills \xe2\x80\x93 proficiency in Microsoft Office Suite

Education and Experience:

• Previous experience in customer service is preferred;
• High school diploma;

Job Types: Full-time, Part-time, Permanent
Part-time hours: 20-25 per week Benefits:

• Store discount

Flexible Language Requirement:

• French not required

Shift:

• 8 hour shift

Work Location: In person Expected start date: 2023-05-08