Job Description

Front Desk /Assistant Manager & Marketing Support

Wellness Within Health, Spa & Movement - St. Albert, AB

About Us

Wellness Within is a full-service Health, Spa & Movement Centre offering massage therapy, naturopathic medicine, IV therapy, full service spa, acupuncture, yoga, Pilates, barre -- all under one beautiful roof at The Enjoy Centre in St. Albert.
We are a passionate, wellness-driven team dedicated to creating a welcoming, inclusive, and uplifting experience for every client who walks through our doors.

We are currently looking for an organized, positive, and reliable individual to join our team in a Front Desk + Administrative Support role, with opportunities to grow into Assistant Management and Marketing responsibilities over time.

Position: Front Desk /Assistant Manager & Marketing Support

Status:

Full-Time

Compensation:

Starting at $18/hour, with growth potential as responsibilities expand

Schedule:

Must include weekends (Saturday & Sunday), one evening shift, and weekday daytime hours

Role Overview

This hybrid position combines front desk reception, administrative coordination, and marketing support.
You will be the welcoming face of Wellness Within -- greeting clients, managing appointments, and keeping the studio and spa running smoothly -- while also contributing to the creative side of the business through photography, videography social media scheduling, event support, and marketing organization.The ideal candidate has strong people skills, enjoys a mix of administrative and creative tasks, and thrives in a collaborative, wellness-focused environment.

Key ResponsibilitiesFront Desk & Client Service

Greet clients warmly and create a welcoming environment. Manage check-ins, bookings, payments, and direct billing. Respond to phone calls, emails, and online inquiries. Maintain cleanliness and presentation of the front desk area. Handle administrative paperwork and filing with accuracy.

Administrative & Operations Support

Support day-to-day studio and spa operations. Assist with scheduling classes, workshops, and rentals in Mindbody. Help coordinate staff coverage, substitutions, and staff scheduling. Maintain office supply and retail inventory; place orders as needed. Participate in daily walk-throughs to ensure organization and brand presentation. Support HR with on-boarding, orientation, and training.

Marketing & Communication Support

Assist with content creation and scheduling on Instagram and Facebook. Taking updated photos of the space, creating video online content Update website pages (services, events, and workshops). Draft newsletters and event promotions. Help design and order printed materials (signage, posters, brochures). Engage with online community through comments and messages. Respond to Google Reviews and maintain brand voice across all platforms.

Skills & Qualifications

Strong communication and interpersonal skills. Excellent organization and multitasking abilities. Experience with social media management (Instagram, Facebook). Proficiency with Canva and/or other design tools is an asset. Comfortable using Mindbody or similar scheduling software (training provided). Have experience with direct billing insurance portals. Self-motivated, reliable, and comfortable working independently. A genuine interest in wellness, health, and community.

Why Join Our Team

Positive, team-oriented workplace built on respect and collaboration. Complimentary access to yoga, barre, and Pilates classes. Staff discounts on spa services and retail. Growth opportunities within the company. A beautiful workspace surrounded by natural light, plants, and like-minded people.

To Apply:

Please submit your resume and a short cover letter sharing why you'd love to join the Wellness Within team.

Job Type: Full-time

Pay: $15.00-$20.00 per hour

Expected hours: 25 - 40 per week

Benefits:

Flexible schedule On-site gym On-site parking Store discount
Experience:

Front desk: 2 years (required)
Work Location: In person