Job Description

About Us

Selis Learning Academy is a leading educational institution based in British Columbia. We have been providing exceptional academic and enrichment programs to students of all ages. Our mission is to foster learning, growth, and community through high-quality educational services and student-focused support.

Position Summary

We are seeking a Front Desk Agent to join our team at the Selis Learning Academy Management Office in Burnaby Metrotown. This role is essential in creating a welcoming environment for our students, parents, and visitors while supporting the Academy's mission of delivering top-quality educational services. The ideal candidate will be fluent in Mandarin, and proficiency in Cantonese or Japanese will be considered a strong asset, enabling us to better serve our diverse community.

Key Responsibilities

Greet and assist students, parents, and visitors with professionalism and warmth. Manage a multi-line phone system and respond promptly to inquiries. Provide excellent customer service by addressing questions and resolving concerns. Maintain an organized front desk area and ensure office supplies are well-stocked. Assist with administrative tasks including data entry, filing, and basic bookkeeping. Schedule appointments and coordinate staff calendars. Handle incoming and outgoing correspondence in a timely manner. Support daily office operations and contribute to a positive, collaborative environment.

Qualifications

Proven experience as a Front Desk Agent, Receptionist, or similar customer-facing role. Fluency in Mandarin or Cantonese (required); proficiency in Japanese or Korean is strongly preferred. Strong customer service skills with a friendly, professional demeanor. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and multi-line phone systems. Excellent organizational skills with strong attention to detail. Ability to manage multiple priorities in a fast-paced environment. Strong computer skills; experience with data entry and basic bookkeeping is an asset. Previous experience in an educational or student services setting is highly desirable. Must be able top work between 2pm-6:30pm

Why Join Selis?

Be part of a dynamic and growing educational organization. Work in the vibrant heart of

Metrotown, Burnaby

. Supportive and collaborative team environment. Opportunity to make a direct impact on students, families, and the community.

How to Apply

If you are ready to make a difference in the lives of students while working in a professional and welcoming environment, we invite you to apply today.

Please send your

resume and cover letter

to:

hr@selislearning.ca

Subject line: Application - Front Desk Agent (Selis Metrotown)

Join us at

Selis Learning Academy

, where your skills, language abilities, and dedication will help shape brighter futures.

Job Type: Part-time

Pay: $18.00-$27.00 per hour

Benefits:

Company events On-site parking
Work Location: In person