Front Desk Agent/night Auditor
Strathroy, ON, CA, Canada
Job Description
We have part-time Night Audit position available and we are seeking candidates that offer professional and exemplary customer service at every point of contact - whether with guests, colleagues or external customers.
Main Duties:
Welcoming guests in a friendly and professional manner, creating a strong first impression of the quality of service they can expect during their stay Perform check in and check out services Resolve any guest issues Answer all phone calls and make reservations if required Be responsible for the safety and comfort of all guests. Handle any guest complaints related to noise/disturbances to the complete satisfaction of the guests. Communicate all issues/incidents via correct reports to Managers for review the following day Understand all emergency procedures Prepare Audit Report
Requirements:
Previous Front Desk experience preferred Knowledgeable in computer functions (hotel pms, word, excel, internet) IHG and Opera experience an asset Attention to detail, with the ability to multi-task Confidence in dealing with guest issues/emergency issues Must be fluent in English both verbal and written Ability to work in a team, and work with minimal supervision. Must be a responsible and capable individual, with good communication skills
Job Types: Part-time, Permanent
Pay: $18.60 per hour
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3126424
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Part Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationStrathroy, ON, CA, Canada
-
EducationNot mentioned