Job Description

Job Overview:We are seeking a Front Desk Clerk/Night Auditor to join our team. This position plays a crucial role in providing exceptional guest services and ensuring smooth operations during the night shift.

Responsibilities:- Greet guests in a friendly and professional manner- Check guests in and out of the hotel- Handle guest inquiries and provide information about hotel services- Operate phone systems and manage reservations- Process payments and maintain accurate records- Perform night audit procedures to reconcile daily transactions- Ensure security by monitoring the premises during the night shiftSkills:- Excellent customer service skills- Proficiency in phone etiquette and handling guest inquiries- Experience in front desk operations, preferably in a hotel setting- Ability to multitask and work efficiently in a fast-paced environment- Bilingual or multilingual skills are a plusBenefits:- Competitive pay based on experience and skills- Opportunities for career growth within the hospitality industryRequirements:- Prior experience in guest services or hospitality is preferred- Strong communication skills and attention to detail- Availability to work night shifts and weekends- Familiarity with hotel operations and reservation systems

Job Types: Full-time, Part-time, Permanent

Pay: $15.00-$17.00 per hour

Benefits:

Dental care Disability insurance Extended health care Life insurance On-site parking Vision care
Experience:

Customer service: 1 year (preferred)
Work Location: In person