Part Time Weekends + possible call ins You must be time flexible. Please apply with Resume AND Cover Letter - No phone calls or drop ins. Membership Sales and Services Representative The YMCA is a charitable, mission based organization dedicated to the development of thousands of people in spirit, mind and body. The Humber Community is seeking an enthusiastic individual that will provide front-line service and support to all YMCA members and participants and divisions. Key Responsibilities:
Ongoing relationship development with members: welcome and greet members to the center, provide information on programs and services, and provide center tours to new members.
Conduct regular walk-throughs of facility to report member feedback, and to ensure safety of members.
Register members into ActiveNet database for memberships, programs, bookings etc and ensure registration are monitored and managed accordingly.
Accurate cash handling
Ensure all additional administrative duties are accurately and effectively completed as assigned by Supervisor.
At all times role model best practices and exhibit the highest level of service delivery
Adhere to Child Protection Policies
Demonstrate and promote a personal understanding of and appreciation for the mission, vision, and values and the YMCA programs and services.
High School Diploma - college diploma in Office Administration preferred
Computer Skills imperative
Standard First Aid - an asset
Successful candidates will be required to provide a new and satisfactory Criminal Record Check including a Vulnerable Sector Search prior to start.
Must be responsible and mature
Experience
Minimum of 1 year customer service
Experience working in a non-profit environment will be considered an asset and working with volunteers
Clerical work experience
Must be customer service oriented
Knowledge/Skills
Excellent problem solving, multitasking, and time management skills
Outstanding interpersonal and communication skills.
Able to deal with difficult situations and customer complaints with confidence.
Strong computer skills: working knowledge of Microsoft Office and beginner knowledge of ActiveNet would be an asset
Friendly, outgoing, mature, and welcoming personality.
Strong work ethic
Team player
Please apply with Resume AND Cover Letter - No phone calls or drop ins. Only those considered will be contacted. Job Types: Part-time, Permanent Pay: $15.60 per hour Expected hours: 8 \xe2\x80\x93 10 per week Benefits:
On-site gym
On-site parking
Schedule:
Every Weekend
Application question(s):
Is your cover letter attached?
Education:
Secondary School (required)
Experience:
Front desk: 1 year (preferred)
Work Location: In person
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