Front Desk Agent
Victoria, BC, Canada
Job Description
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Overview: The Historic James Bay Inn Hotel is seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and providing exceptional guest services. If you have a friendly demeanor and excellent communication skills, we would love to meet you! Responsibilities: - Greet guests in a professional and friendly manner
- Check guests in and out of the hotel
- Answer phone calls and assist with inquiries
- Handle guest requests promptly and efficiently
- Process payments and maintain guest accounts
- Provide information about hotel services, amenities, and local attractions
- Assist with resolving guest issues or complaints Skills: - 2 years experience in front desk operations or customer service preferred
- Strong hospitality and guest service skills
- Proficiency in using phone systems and maintaining professionalism in all communications -A strong command of the English language is required
- Bilingual or multilingual abilities are a plus
- Excellent phone etiquette and interpersonal skills
- Familiarity with hotel operations and reservation systems Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests! Job Types: Part-time, Permanent Pay: From $18.50 per hour Expected hours: 16 \xe2\x80\x93 32 per week Benefits:
- Check guests in and out of the hotel
- Answer phone calls and assist with inquiries
- Handle guest requests promptly and efficiently
- Process payments and maintain guest accounts
- Provide information about hotel services, amenities, and local attractions
- Assist with resolving guest issues or complaints Skills: - 2 years experience in front desk operations or customer service preferred
- Strong hospitality and guest service skills
- Proficiency in using phone systems and maintaining professionalism in all communications -A strong command of the English language is required
- Bilingual or multilingual abilities are a plus
- Excellent phone etiquette and interpersonal skills
- Familiarity with hotel operations and reservation systems Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests! Job Types: Part-time, Permanent Pay: From $18.50 per hour Expected hours: 16 \xe2\x80\x93 32 per week Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Vision care
- French not required
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
- Front desk: 2 years (preferred)
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Job Detail
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Job IdJD2301093
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationVictoria, BC, Canada
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EducationNot mentioned