Front Desk Agent
Windsor, ON, Canada
Job Description
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Job description Front Desk Agent Our hotel franchise needs a Front Desk Agent to join our team immediately. We\'re looking for an ambitious, hardworking professional who loves to crunch numbers in between responding to guests\' needs. The ideal applicant should be capable of working autonomously with no one to assist him or her with basic functions, such as checking guests in and out, reconciling accounts, communicating with housekeeping and taking initiative for necessary tasks. A flexible schedule and a willingness to work overtime when necessary are essential.
View public job page Job Type: Full-time Salary: From $15.50 per hour Schedule:
- Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
- Audit and balance reports from the day shifts
- Schedule guest wake-up calls and reservations for the following day
- Verify that all EOD work has been performed by other departments
- Respond to guest inquiries, concerns and complaints as needed
- Answer phones and place reservations
- Prepare guest bills for next-day checkouts and process reservation cards
- Balance cash drawers and record receipts
- Facilitate the deposit of guests\' valuables in hotel safe
- High school diploma/GED required
- 2+ years\' experience working as an Front Desk Agent in Hospitality
- Excellent communication and math skills
- Ability to learn computer functions and other on-the-job skills
- Exceptional customer service skills
View public job page Job Type: Full-time Salary: From $15.50 per hour Schedule:
- 8 hour shift
- Windsor, ON: reliably commute or plan to relocate before starting work (required)
- Customer service: 2 years (preferred)
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Job Detail
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Job IdJD2155413
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWindsor, ON, Canada
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EducationNot mentioned