Job Description

Looking to hire a new hotel front desk agent to join our team Starting $17-18/hr for an experienced person.

Required to work through every Holiday Including Christmas (Will get extra overtime on those days)

Shifts are:

Monday evening 4:30pm-12:30am

Tuesday evening 5:30pm-12:30am

Thursday morning 8:30am-4:30pm

Friday morning 8:30am-4:30pm

Saturday morning 8:30am-4:30pm

Sunday morning 8:30am-4:30pm

Job is located in Leduc, Alberta a few minutes away from the Edmonton International Airport.

(We try to keep people as long as we can in a family environment, we are not another hotel/corporation with rotating staff, this will be a long term secure position, if you're looking for short term position please look elsewhere)

Accommodation available at nearby sister property if required.

Please read the requirements before applying.

JOB REQUIREMENTS:

Strong knowledge of hospitality industry methods, practices, and techniques Knowledge of accounting practices and principles Knowledge of cost analysis, fiscal management, and budgeting techniques Knowledge of building up reviews from customers for the property Analyze and interpret the needs of clients and offer the appropriate solutions Conflict resolution, negotiation, and objection handling skills Able to build and maintain lasting relationships with corporate clients and customers

DUTIES:

Maintain an inventory of vacancies, reservations and room assignments Register arriving guests and assign rooms Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems Present statements of charges to departing guests and receive payment. Hotel security Post all daily room and outstanding charges. Take over from the evening cashier, checking and accepting float and takings. Accept and lock away keys from various departments. Prepare Credit Card/Charge Card summaries. Maintain a high standard of personal hygiene and appearance.

Call Josh at 780-975-5265 after 10:40 am

Job Types: Full-time, Permanent

Pay: $16.00-$17.00 per hour

Ability to commute/relocate:

Leduc, AB T9E 8B7: reliably commute or plan to relocate before starting work (required)
Experience:

Customer service: 1 year (preferred)
Work Location: In person