Front Desk Agent
Thornbury, ON, Canada
Job Description
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- Education: No degree, certificate or diploma
- Experience: Will train
Tasks
Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Investigate and resolve complaints and claims Process guests\' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Provide customer servicePersonal suitability
Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Judgement Organized Reliability Team playerScreening questions
Are you available for shift or on-call work? Are you available for the advertised start date? Are you currently legally able to work in Canada?Health benefits
Dental plan Disability benefits Health care plan Vision care benefitsLong term benefits
Group insurance benefits Life insurance Pension plan Registered Retirement Savings Plan (RRSP) Work Term: Permanent Work Language: English Hours: 30 to 40 hours per week
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Job Detail
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Job IdJD2137351
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationThornbury, ON, Canada
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EducationNot mentioned