Front Desk Agent
Terrace, BC, Canada
Job Description
- Education: Secondary (high) school graduation certificate
- Experience: Will train
Work setting
Hotel, motel, resortTasks
Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Investigate and resolve complaints and claims Process guests\' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Handle wake-up calls Provide customer serviceComputer and technology knowledge
Word processing software InternetWork conditions and physical capabilities
Attention to detail Fast-paced environment Standing for extended periodsPersonal suitability
Client focus Efficient interpersonal skills Excellent oral communication Flexibility Organized Reliability Team player Work Term: Permanent Work Language: English Hours: 40 hours per week
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Job Detail
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Job IdJD2158741
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTerrace, BC, Canada
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EducationNot mentioned