Front Desk Agent
St. Albert, AB, CA, Canada
Job Description
Overview
We are seeking a dedicated Front Desk Agent to join our team at a reputable hotel. The candidate must be available to work Fridays, Saturdays and Sundays thru the year. The ideal candidate should have a passion for providing exceptional customer service and ensuring guest satisfaction throughout their stay.
Duties
- Greet guests upon arrival and provide them with information about the hotel's services
- Assist guests with check-in and check-out procedures efficiently
- Handle guest inquiries, requests, and complaints promptly and professionally
- Operate the phone system to answer, screen, and forward calls
- Maintain a tidy and organized front desk area
- Assist with guest relations to enhance their overall experience
Skills
- Proven experience in customer service, preferably in a hotel
- Proficiency in using front desk software and phone systems
- Strong communication skills with the ability to interact effectively with guests from diverse backgrounds
- Knowledge of hospitality management practices
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests!
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
Dental care Flexible schedule Paid time off Vision care
Experience:
Customer service: 1 year (required)
Work Location: In person
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Job Detail
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Job IdJD2739216
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IndustryNot mentioned
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Total Positions1
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Job Type:Part Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSt. Albert, AB, CA, Canada
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EducationNot mentioned