Job Description

We are looking for a

reliable and enthusiastic Front Desk Agent

to join our team. If you have excellent customer service skills, a strong work ethic, and thrive in a fast-paced environment, we'd love to hear from you!

Schedule

We are seeking someone who can work

all four shifts

listed below, or

just Wednesdays and Thursdays

.

Current Shifts Needed:

Monday: 8:00 AM - 4:00 PM Tuesday: 10:00 AM - 6:00 PM Wednesday: 10:00 AM - 6:00 PM Thursday: 10:00 AM - 6:00 PM

Other Potential Shifts Available:

7:00 AM - 3:00 PM, 8:00 AM - 4:00 PM, 10:00 AM - 6:00 PM, 12:00 PM - 8:00 PM, 3:00 PM - 11:00 PM, 3:30 PM - 11:30 PM, 4:00 PM - 12:00 AM, 11:00 PM - 7:00 AM

Requirements

Valid Class 5 Driver's License (no N)

- required to drive our airport shuttle.

Key Responsibilities

Greet guests, handle check-ins and check-outs efficiently, and provide friendly, professional service. Manage reservations, phone calls, and guest inquiries with accuracy and care. Communicate hotel information including room types, rates, deposits, and policies. Maintain a clean and organized front desk area. Drive the hotel shuttle to and from the Victoria International Airport and BC Ferries. Address guest concerns quickly and effectively to ensure a positive stay. Anticipate guest needs and go the extra mile to enhance their experience.

Qualifications

Excellent customer service and communication skills. Strong multitasking and problem-solving abilities. Positive attitude and a team-oriented mindset. Proficient computer skills;

Opera experience is an asset.

Comfortable handling cash and credit card transactions.

What We Offer

Competitive wage and benefits package.

Medical and dental coverage after 3 months

(minimum 25 hours per week).

Transportation subsidy

for employees who don't live on the Peninsula.

Staff discounts:

25% off food at

The Dickens Pub

40% off

Wyndham Hotels

worldwide Special staff rate for rooms at our hotel

Free on-site parking

Cross-training opportunities

and

referral bonuses

Tips

while driving the shuttle

How to Apply

Confirm your

availability

(days and preferred shifts). Submit your

resume as a PDF

(Word documents not accepted).
We look forward to welcoming you to our friendly and supportive team environment!

Job Types: Full-time, Part-time, Seasonal

Pay: From $21.50 per hour

Benefits:

Dental care Extended health care On-site parking Paid time off
Experience:

Customer service: 1 year (preferred)
Licence/Certification:

Class 5 Drivers Licence (required)
Location:

Sidney, BC V8L 1X1 (preferred)
Work Location: In person