Front Desk Agent
Salt Spring Island, BC, CA, Canada
Job Description
Hastings House is a boutique Relais and Chateaux hotel on 22 acres of beautiful gardens and grounds. The Front Desk Agents are in a tight-knit crew at the heart of the Reception and Office teams. We are currently seeking a fall/winter Front Desk Agent for 30-40 hours a week with the possibility of advancement and a continuing full-time position when the hotel opens in mid-March.
Responsibilities:
Taking hotel, restaurant and spa reservations over the phone
Processing online hotel reservations
Accurately recording guests' booking details
Taking payments
Coordinating with Spa therapists working when the hotel is closed
Processing gift cards
Speaking with future guests about how to get to Salt Spring and the offerings of the hotel and island as a destination
Qualifications:
Enthusiastic and detail oriented
Have a passion for hospitality and offering guests a great experience
Significant customer-service experience
Experience with MS Office
Experience with WebRez Pro, Touch Bistro or BookedIn an asset
Ability to start training and working in October
*Renovated, subsidized staff housing available close to the hotel and to town
*Extended health and dental benefits after three months of employment
Job Type: Full-time
Pay: From $22.00 per hour
Expected hours: 30 - 40 per week
Benefits:
Extended health care On-site parking
Ability to commute/relocate:
Salt Spring Island, BC: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 2025-09-26
Expected start date: 2025-09-29
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Job Detail
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Job IdJD2794563
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSalt Spring Island, BC, CA, Canada
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EducationNot mentioned