Front Desk Agent
Port Alberni, BC, Canada
Job Description
- Education: Secondary (high) school graduation certificate
- Experience: Will train
Tasks
Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Investigate and resolve complaints and claims Process guests\' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Handle wake-up calls Provide customer serviceWork conditions and physical capabilities
Fast-paced environmentPersonal suitability
Dependability Efficient interpersonal skills Flexibility Reliability Work Term: Permanent Work Language: English Hours: 35 to 40 hours per week
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Job Detail
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Job IdJD2159803
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPort Alberni, BC, Canada
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EducationNot mentioned