Front Desk Agent

Parksville, BC, CA, Canada

Job Description

Education: Experience:

Education

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Secondary (high) school graduation certificate

Work setting

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Hotel, motel, resort

Tasks

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Register arriving guests and assign rooms Resolve complaints and claims Take, cancel and change room reservations Provide information on hotel facilities and services Process guests' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Answer telephone and relay telephone calls and messages Perform light housekeeping and cleaning duties Provide customer service

Computer and technology knowledge

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Computerized bookkeeping system Internet

Work conditions and physical capabilities

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Fast-paced environment Standing for extended periods

Personal suitability

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Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Team player

Experience

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Experience an asset Duree de l'emploi: Permanent Langue de travail: Anglais * Heures de travail: 40 hours per week

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Job Detail

  • Job Id
    JD3420504
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Parksville, BC, CA, Canada
  • Education
    Not mentioned