Job Description

Computer and technology knowledge

Word processing software, Central reservation system (CRS), Internet

Tasks

Register arriving guests and assign rooms, Take, cancel and change room reservations, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Investigate and resolve complaints and claims, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain an inventory of vacancies, reservations and room assignments, Follow emergency and safety procedures, Clerical duties (i.e. faxing, filing, photocopying), Answer telephone and relay telephone calls and messages, Assist clients/guests with special needs, Handle wake-up calls, Perform light housekeeping and cleaning duties, Provide customer service

Security and safety

Criminal record check

Transportation/travel information

Own transportation

Work conditions and physical capabilities

Attention to detail, Fast-paced environment, Standing for extended periods, Work under pressure

Job Type: Part-time

Pay: From $15.30 per hour

Flexible language requirement:

French not required
Schedule:

8 hour shift
Experience:

Customer service: 1 year (preferred)
Work Location: In person