Job Description

Work Term: Permanent Work Language: Bilingual Hours: 18 to 24 hours per week Education: College/CEGEP Experience: 2 years to less than 3 years

Work setting

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Urban area Hotel, motel, resort

Tasks

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Register arriving guests and assign rooms Provide information on hotel facilities and services Process guests' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Follow emergency and safety procedures Answer telephone and relay telephone calls and messages Contact customers to deliver requested wakeup calls Perform light housekeeping and cleaning duties Provide customer service Record and relay information Provide emergency services Provide basic information to clients and the public Obtain and process information required to provide customer service Greet people and direct them to contacts or service areas Operate switchboard or telephone system

Computer and technology knowledge

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Multi-line switchboard Computerized bookkeeping system Spreadsheet Internet MS Excel MS Word

Transportation/travel information

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Own transportation Public transportation is available

Work conditions and physical capabilities

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Attention to detail Fast-paced environment Standing for extended periods Work under pressure Repetitive tasks Sitting

Personal suitability

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Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Judgement Organized Reliability Team player Resourcefulness

Screening questions

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Are you authorized to work in Canada? Are you available for shift or on-call work? Are you currently a student? Do you have experience working in this field? Do you meet the language requirements listed in the job posting?

Employment terms options

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Evening Shift

Employment terms options

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Morning On call Day Weekend

Financial benefits

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Gratuities

Other benefits

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* Free parking available