Front Desk Agent
Malakwa, BC, CA, Canada
Job Description
Education: No degree, certificate or diploma Experience: Experience an asset
Tasks
---------Investigate complaints and claims Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Follow emergency and safety procedures Answer telephone and relay telephone calls and messages Provide customer service Process credit cards, vouchers and other payments Professionalism in customer service
Computer and technology knowledge
-------------------------------------Computerized bookkeeping system Central reservation system (CRS) Lightspeed Basic
Work conditions and physical capabilities
---------------------------------------------Attention to detail Fast-paced environment Ability to work independently
Personal suitability
------------------------Client focus Dependability Efficient interpersonal skills Excellent oral communication Flexibility Organized Reliability Team player Values and ethics Ability to multitask
Screening questions
-----------------------Are you authorized to work in Canada? Do you have experience working in this field? Do you live near the job location?
Employment terms options
----------------------------Evening On call
Employment terms options
----------------------------Weekend
Other benefits
------------------Free parking available Work Term: Permanent Work Language: English * Hours: 10 to 40 hours per week
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Job Detail
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Job IdJD3394210
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMalakwa, BC, CA, Canada
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EducationNot mentioned