--------- Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Follow emergency and safety procedures
Answer telephone and relay telephone calls and messages
Provide customer service
Process credit cards, vouchers and other payments
Professionalism in customer service
Computer and technology knowledge
------------------------------------- Central reservation system (CRS)
Basic
Work conditions and physical capabilities
--------------------------------------------- Attention to detail
Fast-paced environment
Ability to work independently
Personal suitability
------------------------ Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Flexibility
Organized
Reliability
Team player
Values and ethics
Ability to multitask
Screening questions
----------------------- Are you authorized to work in Canada?
Do you have experience working in this field?
Do you live near the job location?
Experience
-------------- Experience an asset
Other benefits
------------------ Free parking available
Duree de l'emploi: Permanent
Langue de travail: Anglais
* Heures de travail: 15 to 40 hours per week
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