Front Desk Agent

Leduc, AB, CA, Canada

Job Description

Overview


We are seeking a Guest Service Agent to join our team. The ideal candidate will have a passion for hospitality and providing exceptional customer service. If you are a multilingual individual with experience in the hotel industry, we want to hear from you.

Duties


- Greet and check-in guests in a friendly and professional manner
- Answer phone calls and assist guests with inquiries or reservations
- Handle guest requests promptly and effectively
- Utilize phone systems and front desk software to manage reservations
- Provide information about hotel services, facilities, and local attractions
- Ensure guest satisfaction by addressing any issues or concerns promptly

Skills


- Excellent phone etiquette and communication skills
- Previous experience in front desk operations or guest services preferred
- Proficiency in using hotel management software
- Hilton Experience is preferred
- Strong customer service orientation

If you are looking to be part of a dynamic team in the hospitality industry and have the skills to deliver exceptional service to our guests, we encourage you to apply for the Guest Service Agent position.

Job Type: Full-time

Pay: $17.00-$18.00 per hour

Work Location: In person

Application deadline: 2025-09-30

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Job Detail

  • Job Id
    JD2565015
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Leduc, AB, CA, Canada
  • Education
    Not mentioned