Front Desk Agent
Job Description
BCMI Hinton is looking for front desk agents to become a part of our team! Responsibilities include: - Checks guests into and out of the hotel in an accurate, speedy, and courteous manner.
Efficiently handles all transactions.
- Ensures that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained. Responsible for maintaining accurate documentation regarding room registration, credit card transactions, customer service and maintenance issues. - Offers guest assistance whenever possible.
- Responsible for resolving customer relations issues.
- Answers inquiries pertaining to hotel booking policies and services.
- Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel\xe2\x80\x99s services and accommodations.
- Responsible for positively representing and promoting the property.
- Ensures systems and procedures are in place and followed for guest safety and security You MUST be legally entitled to work in Canada, we do not offer work permits. To apply please leave a resume at the Hotel at 386 Smith Street, Hinton, AB or by applying to this post. Job Types: Full-time, Permanent Salary: $16.50-$17.25 per hour Benefits:
- Dental care
- Extended health care
- Vision care
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
- Overtime pay
- Hinton, AB T7V2A1: reliably commute or plan to relocate before starting work (required)
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Job Detail
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Job IdJD2191844
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHinton, AB, Canada
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EducationNot mentioned