Job Description

Job Summary

We are seeking a friendly and professional Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role requires excellent communication skills, a welcoming demeanor, and the ability to handle multiple tasks efficiently in a fast-paced environment. Bilingual or multilingual abilities are highly valued to serve our diverse guest base effectively.

Key Duties

Welcome and register arriving guests with professional service Manage booking systems, room assignments, and guest accounts Respond to telephone inquiries and handle correspondence Resolve guest concerns with effective problem-solving skills Coordinate with housekeeping and maintenance teams Share knowledge of local amenities and motel services Process payments and maintain accurate financial records Keep reception area tidy and well-organized. Handle administrative duties such as record keeping and reporting Protect guest privacy and handle sensitive information appropriately Perform housekeeping duties: room preparation, bed making, linen replacement, floor care, restroom sanitization, glass cleaning, and restocking amenities Assist housekeeping team with laundry operations and supply management Maintain exterior areas including parking facilities and common spaces
Qualifications

Previous hospitality or customer service background preferred Excellent communication and relationship-building abilities Flexibility to work various shifts including weekends and holidays Proficiency with computer systems and software Must be available for all scheduled shifts and training sessions Commitment to delivering outstanding guest experiences
Application Process

Submit your resume on Indeed or visit us in person.

Please provide 2 professional references.

We will contact qualified candidates for interviews.

Perks

Free on-site parking In-person work environment
Ready to be part of our hospitality team? We're excited to hear from you!????????????????

Job Type: Part-time

Benefits:

On-site parking
Work Location: In person

This position offers an opportunity to be part of a dynamic team dedicated to providing memorable guest experiences. The successful candidate will be instrumental in creating a welcoming environment that encourages repeat business and positive reviews.

Job Type: Part-time

Pay: $18.00-$20.00 per hour

Benefits:

On-site parking
Work Location: In person