Front Desk Agent

Drayton Valley, AB, CA, Canada

Job Description

Greet, register and check in guests in a friendly and professional manner

Make, modify, and manage reservations accurately

Provide hotel information and respond to guest inquiries

Handle guest complaints professionally and work toward solutions

Process payments, deposits, and check-outs

Answer and direct phone calls

Keep the front desk area clean and organized

Follow hotel procedures, policies, and safety guidelines

Maintain a balanced cash/float and reconcile transactions

Provide customer service at all times

Perform all other duties as requested by management

Qualifications



Customer service experience preferred but not required

Conditions



Part-time and Full-time 20 to 40 hours per week All shifts Weekend availability required

Compensation



$16.00 per hour
Job Types: Full-time, Part-time, Permanent

Pay: From $16.00 per hour

Expected hours: 20 - 40 per week

Work Location: In person

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Job Detail

  • Job Id
    JD3287912
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Drayton Valley, AB, CA, Canada
  • Education
    Not mentioned