--------- Investigate complaints and claims
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Provide customer service
Screening questions
----------------------- Are you authorized to work in Canada?
Do you have experience working in this field?
Experience
-------------- Experience an asset
Health benefits
------------------- Dental plan
Health care plan
Duree de l'emploi: Permanent
Langue de travail: Anglais
* Heures de travail: 30 to 40 hours per week
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