Job Description

Who are WE? The Georgian Bay Hotel & Conference Centre, part of Trademark Collection by Wyndham, is an all-season retreat situated in one of Canada?s most spectacular natural landscapes ? Georgian Bay. The area has so much to offer, from the scenic sands of Wasaga Beach, to skiing and snowboarding at Blue Mountain. GBH is a well-established family run hotel that takes great pride in offering our family of staff and valued guests memorable experiences every day. What are WE looking for? GBH is looking for a Front Desk Agent to join their team in a FULL-TIME/PART-TIME position. If you have past Front desk or hospitality experience and are interested in joining a growing, family run business, we would love to hear from you! Why YOU want to work for US!

• Hourly Wage starting at $18.00
• Paid meal and break times
• Extended Health, Dental, Life Insurance, AD&D and an Employee Assistance Program for eligible employees
• 50% food and beverage discount at Gustav Chophouse & Bar
• 30% discount on services at The Spa GBH
• A complimentary hotel stay for full-time employees
• Education Assistance Program for eligible employees
• Discounts at local partner businesses

What will YOU be doing?

• Will welcome guests in a friendly, professional manner ensuring efficient service is given.
• Will answer all incoming calls to the hotel for inquiries and reservations.
• Check in/check out guests of the hotel, suites, condos, members and RCI and encourage return visits.
• Is fully aware of the Georgian Bay Hotel?s facilities, activities or special events.
• Authorizes credit cards or takes debit deposits and adheres to policies regarding this for the resort.
• Posts charges to guest accounts and amends errors on guest accounts.
• Follows up on special requests from guests and ensures their needs are met.
• Adheres to all of the mandatory written standards of operations, policies and procedures, manuals, memos, oral instructions and employee handbook.
• Adheres to all of the Health & Safety policies and procedures and works in a safe manner at all times.

Who are YOU?

• Team Orientated.
• Proven ability to work under tight demands.
• Ability to maintain a positive attitude at work.
• Guest service or hospitality experience is an asset.
• Ability to work a flexible schedule including weekends and holidays.
• Physically fit and able to lift (up to 35 pounds), bend, kneel, and reach upwards.

GBH is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodations during the recruitment process, please notify our HR manager at hr@georgianbayhotel.com Job Types: Full-time, Part-time
Part-time hours: 16-24 per week Salary: From $18.00 per hour Benefits:

• Discounted or free food
• Employee assistance program
• Extended health care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Weekend availability

Supplemental pay types:

• Overtime pay

Application question(s):

• Are you legally entitled to work in Canada?

Work Location: In person