Job Description

Who are WE? The Georgian Bay Hotel & Conference Centre, part of Trademark Collection by Wyndham, is an all-season retreat situated in one of Canada\xe2\x80\x99s most spectacular natural landscapes \xe2\x80\x93 Georgian Bay. The area has so much to offer, from the scenic sands of Wasaga Beach, to skiing and snowboarding at Blue Mountain. GBH is a well-established family run hotel that takes great pride in offering our family of staff and valued guests memorable experiences every day. What are WE looking for? GBH is looking for a Front Desk Agent to join their team in a FULL-TIME/PART-TIME position. If you have past Front desk or hospitality experience and are interested in joining a growing, family run business, we would love to hear from you! Why YOU want to work for US!

• Hourly Wage starting at $18.00
• Paid meal and break times
• Extended Health, Dental, Life Insurance, AD&D and an Employee Assistance Program for eligible employees
• 50% food and beverage discount at Gustav Chophouse & Bar
• 30% discount on services at The Spa GBH
• A complimentary hotel stay for full-time employees
• Education Assistance Program for eligible employees
• Discounts at local partner businesses

What will YOU be doing?

• Will welcome guests in a friendly, professional manner ensuring efficient service is given.
• Will answer all incoming calls to the hotel for inquiries and reservations.
• Check in/check out guests of the hotel, suites, condos, members and RCI and encourage return visits.
• Is fully aware of the Georgian Bay Hotel\xe2\x80\x99s facilities, activities or special events.
• Authorizes credit cards or takes debit deposits and adheres to policies regarding this for the resort.
• Posts charges to guest accounts and amends errors on guest accounts.
• Follows up on special requests from guests and ensures their needs are met.
• Adheres to all of the mandatory written standards of operations, policies and procedures, manuals, memos, oral instructions and employee handbook.
• Adheres to all of the Health & Safety policies and procedures and works in a safe manner at all times.

Who are YOU?

• Team Orientated.
• Proven ability to work under tight demands.
• Ability to maintain a positive attitude at work.
• Guest service or hospitality experience is an asset.
• Ability to work a flexible schedule including weekends and holidays.
• Physically fit and able to lift (up to 35 pounds), bend, kneel, and reach upwards.

GBH is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodations during the recruitment process, please notify our HR manager at hr@georgianbayhotel.com Job Types: Full-time, Part-time
Part-time hours: 16-24 per week Salary: From $18.00 per hour Benefits:

• Discounted or free food
• Employee assistance program
• Extended health care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Weekend availability

Supplemental pay types:

• Overtime pay

Application question(s):

• Are you legally entitled to work in Canada?

Work Location: In person