Front Desk Agent
Campbell River, BC, CA, Canada
Job Description
Education: Bachelor's degree Experience: 5 years or more or equivalent experience
Work setting
----------------Various locations
Tasks
---------Investigate complaints and claims Register arriving guests and assign rooms Resolve complaints and claims Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Contact customers to deliver requested wakeup calls Provide customer service Work Term: Permanent Work Language: English * Hours: 30 to 40 hours per week
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Job Detail
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Job IdJD3226599
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCampbell River, BC, CA, Canada
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EducationNot mentioned