Front Desk Agent Job in FR Webster

Front Desk Agent

Banff, AB, CA, Canada

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Job Description

:

The Banff Aspen Lodge is searching for a Full Time Guest Service Agent. This position is responsible for providing our guests with a one of a kind experience while staying at the Banff Aspen Lodge. The successful candidate will be an expert in all areas of our hotel while providing seamless service to our Guests and Colleagues. Including covering Night Audit shifts as needed.

Essential Job Duties:

Welcome all guests to our hotel and attend to any guest enquiries.

Provide hotel and area information in regards to activities

Process guest arrivals and departures

Answer phone calls and make guest reservation or changes

Process charges and apply as required

Balance cash and related forms

Work with minimal supervision

Follow all hotel policies and procedures

Must be available for morning, evening and Night shifts.

Other Information

Full Time Permanent Position

Starting Wage: $19/ hour. With a review after 3 months and a 90 day probationary period

Hours per Week: 36-40 hours - subject to the business of hotel

Staff housing: Subject to availability

Flexibility in work schedule required including evenings, weekends and holidays

Employer Information:

Why the Banff Aspen Lodge?

Within the top 10 on TripAdvisor for the most enjoyable hotel in Banff

Regular staff events (curling, paintball, rock climbing etc.)

To find out more information about the Banff Aspen Lodge, check out our website: http://www.banffaspenlodge.com/

Job Types: Full-time, Permanent

Pay: From $19.00 per hour

Additional pay:

Commission pay
Schedule:

8 hour shift Every Weekend Holidays Night shift
Ability to commute/relocate:

Banff, AB: reliably commute or plan to relocate before starting work (preferred)
Experience:

Front desk: 1 year (preferred)
Work Location: In person

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