Job Description

Are you interested in joining a Canadian prop-tech startup leading the charge in real estate innovation? myAbode has big ambitions and we move fast - we're looking for like minds who take initiative and think outside the box. If you're excited by the potential for significant growth and the chance to make a real impact, this is an opportunity to be part of something big.

About Us

One of the biggest decisions in life is finding a home. Yet, whether you're buying, selling, or leasing, the process can feel overwhelming and disjointed. The same is true for real estate professionals, who often rely on antiquated systems and even older technology. We believe real transformation can only happen with a connected ecosystem -- built for consumers, agents, and brokerages alike.



That's why we created myAbode. To simplify every part of homeownership, from search to signing.



myAbode may be new, but our roots run deep. Our search platforms -- condos.ca, property.ca, and mrloft.ca -- have helped thousands of Canadians find their perfect home. We build integrated tools that simplify each step of the homeownership journey for everyone involved. By empowering consumers and agents with powerful tools, myAbode enables real estate professionals to focus on what they do best: guide people home.

FRONT DESK ADMINISTRATOR

Description

As the first point of contact for all visitors to our head office, the

Front Desk Administrator

plays a key role in creating a warm, professional, and welcoming environment. This position is central to supporting our Deals team, internal departments, Realtors, and clients -- both internal and external. This individual would have a positive, unwavering attitude, strong customer service skills, and the ability to thrive in a fast-paced setting. A keen eye for detail, clear communication, and the ability to stay composed under pressure are essential to success in this role.



This is a fixed term contract covering a mat leave for one year.

Responsibilities

Compliance and Quality Control:


Validate pending documents to ensure they meet compliance standards.



Agent Support and Communication:


Serve as a primary point of contact for agents, addressing inquiries regarding transactions, commission payments, and other related matters. Remind and follow up with agents to submit required paperwork, such as listing agreements, for deals processing. Respond promptly to inquiries from agents, branch administrators, and the accounting department. Welcoming guests to offices and providing great customer experience. Opening and routing couriers and mail and handling incoming/outgoing faxes.




Transaction and Cheque Coordination:



Coordinate and distribute commission and client cheques. Communicate with cooperating brokerages and lawyers regarding transactions and follow up on commission cheques. Correspond with branch administrators to facilitate transaction and cheque-related processes. Confirm closing details for sales and lease transactions.



Other Duties:



Perform additional tasks as assigned by Management.

Talent Specs

Prior experience in the real estate industry is an asset. Strong customer service skills with the ability to remain calm and efficient in a fast-paced environment. Excellent communication and interpersonal abilities. Proficiency in software tools such as Adobe, Microsoft Outlook, and LoneWolf/BrokerWolf (an asset). Strong analytical and organizational skills. Ability to work independently while also collaborating effectively within a team. Capable of managing multiple priorities and meeting tight deadlines in a busy office setting.



myAbode Inc. is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

Qualified applicants must hold appropriate citizenship or documents permitting them to reside and work in Canada.