Job Description

Company Overview

At the C.A.R.E Institute, we provide hands-on therapy with integrity and accountability to ensure the best possible patient results. Founded in 2008, our therapist-owned clinic uses a team-based approach to care to maximize recovery.

Summary

We are seeking a dedicated Front Desk associate to join our team at the C.A.R.E Institute in Canada. This role is vital for ensuring smooth operations at the front desk, contributing significantly to our mission of providing exceptional patient care.

Responsibilities

Greet and assist patients as they arrive at the clinic Manage multi-line phone systems and handle incoming calls professionally Perform data entry and maintain accurate patient records Schedule appointments and manage the clinic's calendar Provide excellent customer service to patients and visitors Handle administrative tasks including filing and organization of documents Assist with billing inquiries and insurance verification as needed Collaborate with therapy staff to ensure seamless patient experiences. Proven experience in customer service or front desk roles Familiarity with multi-line phone systems and office equipment Excellent organizational skills and attention to detail Ability to handle sensitive information with confidentiality Experience in a medical office setting is preferred but not required Strong communication skills, both verbal and written Ability to work effectively in a team-oriented environment.
*

If you are passionate about making a difference in patient care and thrive in a dynamic environment, we invite you to apply today and be part of our dedicated team at the C.A.R.E Institute!

Job Type: Part-time

Pay: $19.00-$21.00 per hour

Expected hours: 20 - 24 per week

Work Location: In person