Job Description

Title : Friendly Calls CoordinatorEmployee Working Location : Remote (Saskatchewan, Canada)Employment Status : Permanent Full-TimeSalary Band : $ 44,200 - $ 55,250 / yearThe Canadian Red Cross (CRC) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canadas Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.In this role, you will :

• Promote Friendly Calls Program initiatives and encourage client development of the Home and Community Care sector.
• Develop, implement, and evaluate a program assessment tool to determine current and future needs of the Friendly Calls Program.
• Develop, implement, and evaluate a referral program to encourage client development.
• Gathering data to prepare reports for the purpose of evaluating program success and referral process success.
• Strengthen and train volunteer workforce to provide Friendly Calls services utilizing existing Red Cross programs and support teams.
• Participate and promote completion of mandatory health and safety education/orientation.
• Ensure all near-misses and incidents are promptly and accurately reported to their coordinator or designate.
• Participate in internal and external program stakeholder meetings and communicate regularly with various stakeholders.
• Engage with external community partners in the Home and Community Care sector to enhance program planning and implementation.
• Ensure ethical conduct of program activities and the confidentiality of program participants.

• One to three years experience in community program development or a relevant sector.
• Post secondary education is an asset.
• Full driver's license is mandatory.
• Excellent collaborator and skilled in partnership development.
• Volunteer management and training experience.
• Basic computer skills.
• Strong interpersonal, customer service and empathy skills.
• Punctual and organized.

• The work may be performed both in an office environment and remotely from the Coordinators home.
• Travel across the province might be required.
• Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).

Canadian Red Cross