Job Description

About KOHO


KOHO\xe2\x80\x99s purpose is to empower Canadians to build a great financial foundation with products that are radically transparent and easy to manage. Our journey began in 2014, and we have since built a community of over 800,000 users. Leading investors around the globe believe in our vision, and we\xe2\x80\x99ve successfully raised over $320M to make our vision a reality.


The KOHO collective has grown to 300+ employees to date. Discover our culture here and get the inside scoop from our team here!


About the Role


Reporting to the Senior Manager, Identity Fraud, this role will be a key part of a team responsible for protecting KOHO and its users from organized bad actors.

A day in the life of the Identity Fraud team can consist of catching fraudulent applications, stopping account takeovers, liaising with law enforcement and providing insight to other teams at KOHO. The role is great for those who love catching bad actors or those who want to challenge themselves by bringing fresh ideas and experiences.

What You\'ll Do

• You\'ll help identify fraudulent accounts and disrupt the activities of bad actors
• You\'ll be handling inbound fraud notifications with high quality investigations
• You\'ll be supporting the team in developing new investigative methods or process improvements
• You\'ll be liaising with Law Enforcement and other Financial Institutions on investigations
• You\'ll be working with other teams to help KOHO manage fraud

What You\'ll Bring

• 1-3 years experience in investigating fraud
• Strong analytical and problem-solving skills
• Comfortable in working with day-to-day volumes
• Strong communication skills
• Advanced Excel or proficiency in SQL are assets
• Fluency in French would be an advantage
• Helpful designations: CFE, CAMS, CFA

What\'s In It For You?


We invest time and resources into making sure KOHO is as good as the people we hire. Here are some of the reasons we attract the best people:

• 
  Balance Your Life - Company-wide Summer wellness days, Winter holiday closure, unlimited Personal Days, a wellness spending account, and maternity & parental leave top-up.
• Remote First - Work from anywhere in Canada with a budget to set up your home office
• Level Up - Access to 3 in-house certified performance coaches and an annual training budget.
• Reach Your Goals - Salary assessments twice per year
• The KOHO Culture - We have won 7 "Great Place to Work \xc2\xae" awards since 2019
• Be An Owner - Every KOHO employee gets a generous amount of equity with a 10 year exercise window

The KOHO culture is one of collaboration, creativity, and diverse perspectives. We are committed to building and fostering an inclusive, accessible environment for everyone. If you have any questions, concerns, or requests regarding accessibility needs, please contact peopleaccessibility@koho.ca and the People and Culture team will be happy to help.


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