Job Description

We're looking for a results-driven Franchise Development and Partner Coach. This is a dual role where you will assist the Vice President, Development to qualify and award Franchises and then train and help the Franchisee grow their businesses. Through living our values of: ALL-IN, Caring, Leadership, Client-Focused and Teamwork, you will play a vital role in supporting and guiding our Franchise Partners to reach their full potential while championing a winning culture that drives results.

You'll work closely with the Franchise Success Team and report to the VP, Development. The role is full-time, based in our Oakville, Ontario office (Monday to Friday, 8:30am - 5:00pm), as well as travel across Canada to visit Franchisees.

We are looking for a professional who is goal-oriented, people-driven and ALL-IN on making a difference on our winning culture. If you're hungry for growth and energized by helping others succeed, there is strong opportunity for learning and advancement in this role.

Experience and Qualifications

To be successful in this role, you should bring:

- Minimum

3 years

of franchise experience, preferably on the franchisor side is an asset

- Knowledge of business development principles and strategies

- Ability to conduct market research and analyze data

- Experience coaching and supporting franchisees or independent business owners is an asset

- A strong sense of Leadership with the ability to inspire action and accountability.

- A Caring mindset and genuine desire to see others thrive.

- Excellent communication skills (verbal and written), organization and project execution abilities.

- Ability to analyze P&L statements and use data to drive business decisions.

- Proficiency in Microsoft Office and CRM platforms.

- A mindset rooted in Teamwork, collaboration and trust.

- as this is a dual role is is separated into two descriptions below:

FRANCHISE DEVELOPMENT

You will support the Vice President, Development in qualifying Franchise Partners, your duties are listed below but may change as your proficiency develops:

- Assist with the content creation of marketing materials, including copywriting, graphics and multimedia content

- Collaborate with the Franchise Success Team to create marketing materials and promotional strategies

- Conduct research on potential growth opportunities

- Maintain candidate databases and ensure accurate and up-to-date records

- Assist with posting ads and working with Franchisees to help transition their buiness

- Support the coordination of meetings, conferences, and tradeshow events

- Attend Franchise Trade Shows

- Mapping territories

- Provide administrative support to the Vice President of Franchise Development as needed

FRANCHISE PARTNER COACH

Your core responsibility is to drive a winning culture by helping Franchise Partners improve performance, increase revenue and build strong, sustainable businesses. You will provide 1:1 coaching, lead strategic initiatives and support network-wide development always grounded in our core values.

Your duties will include but are not limited to:

- Coach, support and celebrate the successes of Franchise Partners through performance reviews, planning sessions and in-field visits.

- Demonstrate Client-Focused thinking by aligning operational excellence with client satisfaction goals.

- Influence business decisions through effective Leadership and conflict resolution.

- Develop and execute projects that elevate leadership and business operations across the Franchise network.

- Drive adoption of best practices, compliance standards and training initiatives that align with company goals.

- Maintain accurate records and coaching notes to track Franchise Partner development and support personalized follow-up.

- Provide feedback and insight to the Director of Franchise Success to enhance tools, processes and overall Franchisee support.

- Partner with colleagues across departments to reinforce Teamwork and cross-functional execution.

- Lead and contribute to national and regional Franchise meetings, training weeks and webinars as a subject matter expert and motivating voice for the network.

- Travel to Franchise locations to provide direct field coaching at takeover or launch and business reviews.

- Support new Franchise Partner onboarding through coaching during launch phases, ensuring a strong foundation for operational success.

- Be a visible ambassador of the MOLLY MAID culture -- ALL-IN, reliable, professional, Caring and growth-minded.

Application Requirements

Please submit your:

Resume. Full-page cover letter detailing your assets, career/education highlights, personal interests and long-term objectives. Compensation and vacation expectations.
Job Type: Full-time

Pay: $50,000.00-$65,000.00 per year

Benefits:

Company events Dental care Disability insurance Extended health care On-site parking Vision care Wellness program
Work Location: In person