Job Description

Fat Bastard Burrito Co. is one of Canada's fastest-growing Mexican quick service restaurant (QSR) brands, known for serving bold, fresh, and flavourful burritos, tacos, and bowls. Our new

Promenade Mall

location is looking for a

dedicated and experienced Food Service Supervisor

to lead our team and deliver exceptional customer experiences in a fast-paced environment.

Job Overview

We are seeking a hands-on leader with a strong background in food preparation, operations management, and team supervision. The ideal candidate has prior

experience in Fat Bastard Burrito Co.

or a similar

QSR restaurant

, and is passionate about maintaining food quality, customer satisfaction, and team performance.

Key Responsibilities

Supervise daily food service operations, ensuring compliance with health and safety standards Oversee food preparation, cooking, and presentation to maintain brand quality standards Conduct interviews and assist in hiring new staff to build and maintain a strong, reliable team Train, mentor, and supervise team members (3-4 staff) in job duties, sanitation, and customer service Establish work schedules and monitor staff performance to meet operational targets Handle cash transactions accurately using the POS system (Micros or equivalent) Estimate and manage ingredient and supply requirements Address customer concerns promptly and professionally Maintain accurate records of stock, repairs, sales, and wastage Collaborate with kitchen and management staff to maintain inventory and place supplier orders Foster a positive, team-oriented environment that encourages collaboration and growth

Education & Experience

Education:

Secondary (high) school graduation certificate or equivalent

Experience:

Minimum 7 months to 1 year in a supervisory or lead role within a QSR or similar food service setting Prior

Fat Bastard Burrito

experience strongly preferred Proven knowledge of food safety, handling, and sanitation regulations Experience with cash handling and POS systems

Skills & Personal Attributes

Excellent leadership and communication skills Strong customer service orientation and problem-solving ability Efficient interpersonal skills and a positive attitude Ability to work under pressure and meet tight deadlines Flexible availability (days, evenings, weekends, holidays) Team player with a commitment to operational excellence

Work Conditions

Fast-paced, physically demanding environment Extended periods of standing, walking, and occasional bending or lifting (up to 15 kg) Regular interaction with customers and staff Combination of management, supervision, and hands-on operational work

Employment Details

Job Type:

Full-Time, Permanent

Hours:

30-40 hours per week

Probation:

3 months

Compensation:

Competitive hourly wage (based on experience)

Work Setting:

On-site at Promenade Mall, Thornhill
Job Types: Full-time, Part-time

Pay: From $19.50 per hour

Experience:

Supervising: 1 year (preferred)
Language:

English (preferred)
Licence/Certification:

Food Handler Certification (preferred)
Work Location: In person