Job Description

Description du poste:

Join our Restaurant Team as a Food & Beverage Attendant/Cafe Server, where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as an AAA 4-Diamond Resort and T&L World's Best Hotel. This role involves shifts as both a Cafe Server and a Food & Beverage Attendant.

The Driftwood Cafe is named for its massive signature driftwood bar, sourced from the coastal beaches of Vancouver Island. during the day, the Cafe Server presents a variety of drinks, such as lattes, cappuccinos, and delightful fruit smoothies. Brunch items and sandwich selections are also offered.

Food & Beverage Attendants engage in table service, food running, and room service delivery, as well as ensure the restaurant is set, clean and operating efficiently all while maintaining the highest level of service standards.

Objectives:

• Ensure efficient and personalized guest service meeting AAA 4 & 5 Diamond Standards is delivered at all times
• Prepare and serve Barista style coffees
• Describe food & beverages to The Pointe Restaurant standards
• Ensure all allergies and dietary requests are managed
• Preparation and cleanup of Driftwood Cafe and The Pointe Restaurant for ensuing shifts
• Carry Room Service trays between buildings and to guest rooms (indoor/outdoor)
• Food running and complete menu knowledge
• Use of Silverware Point of Sale system
• Clearing and setting tables
• Assisting servers in any way possible
• Stocking and managing inventory levels
• Work with appropriate food handling guidelines
• Balancing of cash-outs
• Please note some duties of this position may change due to COVID-19 operating regulations/standards

When you work at the Wickaninnish Inn, you're part of a family-owned property since the 1950s. We have strong growth opportunities and, if possible, always hire from within first when promotions are available. We want to see our staff thrive; which is why, alongside the following benefits, we want to support them as members of our community outside of their professional roles. We sponsor many local events and offer opportunities for staff to put paid hours towards volunteering efforts. We have a number of interest committees - Sustainability Committee, Staff Committee and Health and Safety Committee-where team members have a direct impact and influence the way we operate. Lastly, working under the banner enables staff to move on to amazing properties throughout the world if they are interested in pursuing interests and careers outside of Tofino.

A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work; here are some of the benefits and privileges you'll have access to alongside your experience at the Inn:

By submitting an application, you are attesting that the information given is accurate. As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions.

Description du profil:

• Willingness to learn and be constantly challenged to grow with the service team
• Previous restaurant serving experience
• General knowledge of food, wine, beer and spirits
• An appreciation of customer service and attention to detail
• Professionalism and positive attitude in every aspect of the position
• Consistent punctuality and dedication
• Ability to successfully work alone and/or in a team environment
• Ability to work quickly and efficiently in a fast paced fine dining environment
• Ability to lift and carry up to 30 lbs/13.6 kgs
• Self-motivation to continually advance your knowledge about our food and beverage offerings
• A calm, polite and approachable demeanour
• Ability to maintain all COVID-19 operating regulations/standards
• A mutual understanding of your employment duration will be determined during your interview
• Must have valid Serving it Right certification
• As a term of employment, all team members must have a minimum of one dose of a COVID-19 vaccine, and if not fully vaccinated, be committed to receiving their second dose within 6 weeks of being hired. Proof of vaccination is required.
• Must be legally authorized to work in Canada.

L'entreprise:

Working at the Wickaninnish Inn, a property, means experiencing a lifestyle beyond the ordinary and collaborating with a team of passionate, trained professionals focused on delivering the highest standards in hospitality. As a small and dedicated team, every role plays an integral part in creating and delivering extraordinary guest experiences. Achieving the highest service levels attainable requires an engaging and supportive work environment, which is why we pride ourselves on fostering skill development and advancement opportunities. Your Relais & Chateaux experience is a hallmark of service excellence that is recognized and valued around the world.

Be a part of our belief in stewardship of our community and environment. Perched on nature's edge, we have easy access to remote beaches, year-round hiking, surfing and fishing, and a thriving arts community.

The Wickaninnish Inn offers year-round working schedules and temporary shared staff housing opportunities for those who qualify, giving you ample time to get out and explore and participate in community events. Join us for your adventure where friendships are forged and acquired skills last a lifetime.