Reporting to the Food and Beverage Supervisor and the Food and Beverage leadership team, this position is responsible to assist servers in the dining room.
Accountabilities
Inspect the cleanliness and presentation of all china, glass and silver prior to use
Set tables according to the Marriott Standards.
Welcome and acknowledge each and every guest with a smile, eye contact and a friendly verbal greeting using the guests' names when possible
Anticipate guests' service needs including asking questions of guests to better understand and act on their needs
Actively listen and respond positively to guests questions, concerns and requests using brand or property specific process to resolve issues, delight and build trust
Provide assistance to individuals with disabilities including assisting visually, hearing or physically impaired guests with in the Marriott guidelines
Assist team members to ensure proper coverage and prompt guest service
Use proper equipment, wear correct personal protective clothing and employ correct lifting procedures to avoid injury
Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures
Complete closing duties including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, re-stocking items, turning off lights, locking doors and completing daily cleaning checklist
Report work related accidents or other injuries immediately upon occurrence to the Supervisor
Adhere to all environmental policies and programs as required
Other duties as assigned
Requirements
At least one year of guest service experience
Knowledge of basic sanitation controls and purpose and use of cleaning supplies
Knowledge of Marriott sanitation standards, food handling safety and sanitation procedures
Working Conditions
Must be able to work flexible hours including days, evenings, weekends and holidays
Required to move, lift, carry, pull and place objects weighing less than or equal to 10 pounds without assistance
Stand, sit or walk for an extended period of time or for an entire shift
Move up and down stairs and/or service ramps
Reach overhead and below the knees, including bending, twisting and pulling
Move over sloping, uneven or slippery surfaces
JW Marriott The Rosseau Muskoka is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). The Human Resources department will work with applicants requesting accommodations at any stage of the hiring process.
JW Marriott The Rosseau Muskoka is committed to building a more diverse workplace and encourages all qualified applicants to apply.
Job Type: Full-time
Benefits:
Dental care
Disability insurance
Extended health care
On-site gym
On-site parking
Vision care
Ability to commute/relocate:
Minett, ON: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Job Detail
Job Id
JD2791615
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Minett, ON, CA, Canada
Education
Not mentioned
Apply For This Job
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.