Job Description

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Summary

A Floor Fellow in this profile is a McGill Student hired to ensure the quality of residence life and the well-being of students in Residences. Floor Fellows are role models, accessible resources and facilitators of the success of students\xe2\x80\x99 residence life experience. The Floor Fellows are also students working to achieve their own academic and personal goals.



Reporting to the Residence Life Manager of their community, Floor Fellows serve a live-in student leadership role integral to building a community of support and respect within residences. Floor Fellows assist with residents\' academic and social transition into university life and support the wellbeing of residents. Floor Fellows are the primary peer resource for the residents in their community.

Community Building / Programming

Develop and maintain connections with residents through planned social interactions

Fulfill monthly passive and active programming expectations that support the social and educational needs of students and align with the student life cycle and the Residence Life Programming model

Conduct a minimum of one floor meeting per term

Attend and support events organized by Residence Life Staff

Be visible, have a presence in the community, build community in assigned hall (e.g. dining hall, community spaces)

Peer Resource

Provide peer support and referrals for students facing personal, social or academic difficulties

Report all students of concern and disclosures of sexual violence to Residence Life Management, Local Wellness Advisors and appropriate McGill offices, such as OSVRSE

Conduct and document regular check-ins with residents each semester

Serve as an exemplary role model for residents. Especially in their academic life, interpersonal relationships, community involvement and online activities

Know, communicate, enforce and abide by existing Residence Hall, SHHS and McGill policies (e.g. Code of Community Living, Residence Handbook, McGill Student Code of Conduct)

Facilitate roommate/community conflict mediation meetings with assistance from the RLM as required

Maintain confidentiality as per the confidentiality agreement

Collaborate with Front Desk, facilities, Protection Patrollers, dining hall and other SHHS and McGill staff to ensure a high level of support and services to student

General Availability and Duty

Serve as an accessible resource to students in residence

Building safety/emergency response, work with Protection Patrollers, ARLM, RLM, this could include fire alarms, maintenance issues, contacting 911

Respond and assist in the event of an emergency

Perform duty shifts, according to the schedule and conditions determined by the Residence Life Manager of their hall. Duty shifts are scheduled late evening/early morning hours

Duty conditions include but are not limited to: remain in assigned building for the duration of the shift; hold and respond to the duty phone, complete active rounds (number of rounds outlined by RLM based on building needs) as directed to engage with residents and to uphold the standards of behaviors in the community, assist students in distress, enforce quiet hours when in effect, report and mitigate safety hazards as necessary, follow up on conduct issues in the building both on and off duty

Support residents who are sick, injured or in distress and direct them towards medical or professional services

Participate in move in and move out days, McGill Open House and other Residence activities

Training and development

Attend and actively participate in Floor Fellow Orientation (TBA) and in-service training throughout the year. Tentative training dates: August 7th-18th 2023, with Floor Fellow move in tentatively set for August 5th-7th, 2023.

May participate as required in select working groups or committees

Administrative Tasks

Attend all team and individual meetings called by their Residence Life Manager

Complete regular written updates as required by Supervisor

Regularly check and return necessary communications with Residence Life staff through McGill email

Complete duty log and incident reports every shift.

Complete written updates and reports as requested by supervisor

Post and remove signs and notices as required

COVID Context

While the general roles and responsibilities of the Floor Fellow position remain the same, certain aspects may look different due to unforeseen circumstances due to the pandemic.

Qualifications

You must have a satisfactory academic standing

You must have full-time student status at McGill University

You must be able to provide 2 references

You must be legally entitled to work in Canada for the duration of the appointment and be able to meet the hourly requirements of the role each week.

You must have a valid First Aid certificate (or an equivalent to the Canadian Red Cross Standard First Aid) with CPR/AED Level C

Knowledge of French and English. McGill University is an English -language university where day to day duties may require English communication both verbally and in writing.

Assets

Experience planning social events

Demonstrated practical experience in customer service setting

Extensive knowledge of McGill Campus before commencing the role

Experience living in a student residence

Good communications skills; such as active listening

Ability to work as part of a team

Ability to manage time effectively; including multi-tasking

FF Application Questions 2023-24

Please answer the following questions thoughtfully. The questions are designed to help the selection committee get to know you as a candidate and there are no "right" answers. We value all different experiences brought to the Residence community. Please submit your written responses to the questions below at . If you have any questions about the application, please also contact . Please feel free to answer in bullet points.

The questions can be answered in English or French. Vous pouvez r\xc3\xa9pondre en anglais ou en fran\xc3\xa7ais. Si vous pr\xc3\xa9f\xc3\xa9rez recevoir une version fran\xc3\xa7aise du questionnaire, ou pour toutes autres questions, s\'il vous pla\xc3\xaet contactez .

1. Which campus are you applying for? (MacDonald or Downtown)

2. Graduation year:

3. What languages do you speak (functionally)?

4. Have you ever lived in residence at McGill?

5. Please indicate which residence hall you lived in:

6. What faculty are you enrolled in?

7. Are you or have you been involved in any student groups, clubs, politics or

extracurricular activities at McGill?

8. If you\xe2\x80\x99ve been involved in student groups, clubs, politics or extracurricular

activities at McGill please highlight and briefly describe your role below

9. LONG ANSWER QUESTIONS - NEW APPLICANTS (250 word maximum per question)

a. As a floor fellow, you are expected to support your residents and their well

being, while also upholding community standards and enforcing policies.

Describe a situation where these two roles might come into conflict. What

would you do in that situation?

b. Tell me about a time where you had a conflict with someone you worked

with. How did you handle the situation?

c. Tell me about a high stress situation you\xe2\x80\x99ve managed with competing

priorities and without clear guidelines. How did you manage?

McGill University is committed to equity and diversity within its community and values academic rigour and excellence. We welcome and encourage applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to engage productively with diverse communities.

At McGill, research that reflects diverse intellectual traditions, methodologies, and modes of dissemination and translation is valued and encouraged. Candidates are invited to demonstrate their research impact both within and across academic disciplines and in other sectors, such as government, communities, or industry.

McGill further recognizes and fairly considers the impact of leaves (e.g., family care or health-related) that may contribute to career interruptions or slowdowns. Candidates are encouraged to signal any leave that affected productivity, or that may have had an effect on their career path. This information will be considered to ensure the equitable assessment of the candidate\xe2\x80\x99s record.

McGill implements an employment equity program and encourages members of designated equity groups to self-identify. It further seeks to ensure the equitable treatment and full inclusion of persons with disabilities by striving for the implementation of universal design principles transversally, across all facets of the University community, and through . Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, .

All qualified applicants are encouraged to apply; however, in accordance with Canadian immigration requirements, Canadians and permanent residents will be given priority.

McGill University