Job Description

The

Part Time Flexible Customer Service Associate

consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids.

Duties

Engage with customers via phone, email, or chat to address inquiries and provide information about products and services. Perform data entry tasks accurately to maintain up-to-date customer records. Utilize analysis skills to identify customer needs and recommend appropriate solutions. Demonstrate effective sales techniques, including upselling additional products or services during interactions. Exhibit strong phone etiquette while communicating with customers to ensure a positive experience. Collaborate with team members to share insights and improve overall customer satisfaction. Maintain knowledge of industry trends and company offerings to provide informed recommendations. Car Detailing Checking KM/ Gas level and for damages

Requirements

Proven experience in customer service or sales roles is preferred. Strong communication skills in English Proficiency in data entry with attention to detail. Ability to analyze customer needs and provide tailored solutions effectively. Excellent phone etiquette and interpersonal skills for engaging with diverse customers. A proactive approach to upselling products and services based on customer interactions. A commitment to delivering exceptional service and maintaining a positive attitude in all interactions. Join us as an Agent where you can leverage your skills in a supportive environment while contributing to our mission of providing outstanding service!
Job Type: Part-time

Expected hours: 5 - 35 per week

Experience:

Customer service: 1 year (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person